ISNIB Store Policies

Terms of Service

The terms that apply when you browse ISNIB, create an account or purchase a football jersey.
Policy document

Read this page before ordering and keep it for reference after checkout.

Last updated: 13 November 2026. These Terms of Service govern your use of the ISNIB website and any order for football jerseys or related services. “ISNIB”, “we”, “us” and “our” refer to the store operated by Koynin Ltd.


Section 1 — Access and Account

You must be legally capable of entering a contract in your jurisdiction. Information supplied for an account or order must be accurate and current. You are responsible for protecting your account credentials and activity.

Section 2 — Our Products

We aim to describe each football jersey accurately, including team, colour, size, season, style and available personalisation. Screen settings can affect colour appearance. Product details and availability may change, and the product page is the reference for the jersey offered.

Section 3 — Orders

Submitting an order is an offer to purchase. An order is accepted after payment is authorised and ISNIB confirms acceptance. Check the jersey, size, delivery address and any requested name or number carefully before payment. Returns are governed by our Refund Policy.

Section 4 — Prices and Billing

The checkout displays the price and currency applying to the order. You must use a payment method you are authorised to use and provide accurate billing details. Your provider may apply conversion or international transaction fees.

Section 5 — Shipping and Delivery

Processing and delivery estimates are described in our Shipping Policy. Carrier, customs and events outside our reasonable control may cause delays. Nothing in these Terms limits mandatory consumer rights.

Section 6 — Intellectual Property

Original ISNIB website content is owned by or licensed to Koynin Ltd. Club crests, team names, competition marks, player names, manufacturer logos and other football-related rights belong to their respective owners. Use of a mark to describe a jersey does not transfer ownership or imply endorsement unless expressly stated.

Section 7 — Optional Tools

We may provide access to third-party tools such as payment, parcel tracking, reviews or account services. Those tools may be governed by the provider’s terms and privacy notice.

Section 8 — Third-Party Links

External links are supplied for convenience. ISNIB does not control third-party websites and is not responsible for their content, availability or independent transactions.

Section 9 — Technology and Service Providers

ISNIB uses third-party infrastructure and providers for ecommerce operations, payment processing, communications, analytics, fulfilment and delivery. Purchases remain transactions between you and Koynin Ltd unless checkout expressly states otherwise.

Section 10 — Privacy Policy

Personal information is handled as described in our Privacy Policy and Cookie Policy. Providers receive information only as needed for their services, legal requirements and the purposes described in those policies.

Section 11 — Feedback

If you submit a product review, image, suggestion or other feedback, you confirm that you have the right to provide it and grant ISNIB permission to use it to operate and promote the store. Feedback must not be unlawful, misleading, abusive or infringing.

Section 12 — Errors, Inaccuracies and Omissions

We may correct errors in jersey descriptions, availability, pricing, promotions, delivery information or other website content. If a material correction affects an accepted order, we will contact you and provide any remedy required by law.

Section 13 — Prohibited Uses

You must not misuse the website, attempt unauthorised access, introduce malicious code, scrape protected content, interfere with checkout, submit fraudulent information, infringe rights or use the Services for an unlawful purpose.

Section 14 — Automated Agents

Automated systems must identify themselves, respect technical access controls and must not bypass security, rate limits, robot rules or measures designed to distinguish human and automated activity.

Section 15 — Termination

We may restrict access where these Terms are breached or security is threatened. Provisions intended to survive—such as intellectual property, liability, governing law and payment obligations—remain effective.

Section 16 — Disclaimer of Warranties

The website is provided on an “as available” basis. We do not promise uninterrupted or error-free access. Product warranties and consumer remedies that cannot lawfully be excluded remain unaffected.

Section 17 — Limitation of Liability

To the fullest extent permitted by law, ISNIB and Koynin Ltd are not liable for indirect or consequential loss arising from use of the website. Nothing excludes liability that cannot lawfully be limited, including liability for fraud or death or personal injury caused by negligence.

Section 18 — Indemnification

You are responsible for losses reasonably arising from your unlawful misuse of the Services, infringement of third-party rights or material breach of these Terms, subject to applicable law.

Section 19 — Severability

If part of these Terms is held invalid or unenforceable, the remaining provisions continue to apply.

Section 20 — Waiver and Entire Agreement

A delay in enforcing a right is not a waiver. These Terms and the policies referenced here form the agreement governing use of the Services.

Section 21 — Assignment

You may not transfer your rights under these Terms without our consent. We may transfer rights and obligations as part of a lawful business reorganisation or transfer.

Section 22 — Governing Law

These Terms are governed by the laws of England and Wales, without removing any mandatory consumer protection available in your place of residence. Courts with lawful jurisdiction may hear disputes.

Section 23 — Headings

Headings are provided for convenience and do not change the meaning of these Terms.

Section 24 — Changes to These Terms

We may update these Terms for operational, legal or regulatory reasons. The revised version and effective date will be published on this page; material changes will be communicated where required.


Section 25 — Contact Information

Questions about these Terms should be sent to [email protected].
Operator: Koynin Ltd · Company No. 16700370
Registered office: 65 Staines Road, Ilford, IG1 2XA, United Kingdom
Phone: +44 7441 484799

Free Standard DeliveryEvery order ships free. Most deliveries arrive within 6–11 business days.Delivery Details
Free Standard Delivery

Every order ships free. Most deliveries arrive within 6–11 business days.

Delivery Details
30-Day Easy ReturnsSend eligible items back within 30 days. Approved refunds return to your original payment method.Returns Details
30-Day Easy Returns

Send eligible items back within 30 days. Approved refunds return to your original payment method.

Returns Details
Protected Card PaymentsEncrypted checkout powered by Airwallex, with major international cards accepted.Secure Checkout
Protected Card Payments

Encrypted checkout powered by Airwallex, with major international cards accepted.

Secure Checkout
Real Support, When NeededEmail [email protected]. Our support team aims to reply within 24 hours.Contact Support
Real Support, When Needed

Email [email protected]. Our support team aims to reply within 24 hours.

Contact Support