SSL encryption
Protects information transmitted during checkout.
Cart
Secure Payment Policy
Secure payments.
Clear protection.
ISNIB, operated by Koynin Ltd, is committed to providing a secure, transparent and reliable payment experience.
- Encrypted checkout
- Secure processing
- Transaction verification
ISNIBSecure checkout
Payment details encrypted
ISNIBSecure
checkout
checkout
Cards accepted
at checkout.
Availability may depend on checkout location and payment provider.
How it works
How your payment is processed.
- 01
Secure checkout
Enter billing and card information in the encrypted checkout.
- 02
Encrypted transfer
Payment data is transmitted securely to the payment processor.
- 03
Processor authorisation
Airwallex and its processing partners request card authorisation.
- 04
Order confirmation
Your order proceeds after payment authorisation succeeds.
Processed through Airwallex
Card details are handled directly by payment processors and are not stored on ISNIB servers.
Payment security
Protection built into every payment.
Secure processing
Transactions are handled by Airwallex and integrated processing partners.
Verification checks
Transactions may be reviewed to help prevent unauthorised activity.
Orders may be held, declined or cancelled when authorisation fails, billing information cannot be verified or a transaction is flagged for review.
Billing, currency
& refunds.
Accurate billing information
Customers are responsible for providing accurate billing information. Incorrect details may delay or cancel an order.
Checkout currency & fees
Payments are processed in the currency shown at checkout. Your card issuer may apply currency conversion or international transaction fees.
Refunds to the original method
Approved refunds are issued to the original payment method. Processing time varies by payment provider.
View return & refund policy →
Payment questions
Contact us before a payment dispute.
Contact ISNIB before initiating a chargeback or payment dispute. Our support team will review the issue and try to resolve it fairly.
Contact support →Payment provider information
Card transactions may be handled by Airwallex and its certified processing partners. Those providers may apply their own terms and policies.
ISNIB · Operated by Koynin LtdFree Standard DeliveryEvery order ships free. Most deliveries arrive within 6–11 business days.Delivery Details
Free Standard Delivery+
Every order ships free. Most deliveries arrive within 6–11 business days.
Delivery Details30-Day Easy ReturnsSend eligible items back within 30 days. Approved refunds return to your original payment method.Returns Details
30-Day Easy Returns+
Send eligible items back within 30 days. Approved refunds return to your original payment method.
Returns DetailsProtected Card PaymentsEncrypted checkout powered by Airwallex, with major international cards accepted.Secure Checkout
Protected Card Payments+
Encrypted checkout powered by Airwallex, with major international cards accepted.
Secure CheckoutReal Support, When NeededEmail [email protected]. Our support team aims to reply within 24 hours.Contact Support
Real Support, When Needed+
Email [email protected]. Our support team aims to reply within 24 hours.
Contact Support