Lumineux Super Pack Teeth Whitening Strips (21 Treatments)

Yes. ISNIB offers free shipping on all orders with no minimum purchase required. Orders are normally processed within 1–3 business days. The daily cut-off time is 5:00 PM UK Time; orders placed after the cut-off or on weekends begin processing on the next business day.

Orders are processed within 1–3 business days. Estimated total delivery times are 6–11 business days for North America, 9–15 for Europe, 10–17 for Oceania, 12–18 for South America, and 14–20 for Asia. Delivery times are estimates and may be affected by customs, carrier operations, weather, or local conditions.

Depending on product availability and logistics arrangements, orders may be dispatched from fulfillment facilities in the United Kingdom or other international fulfillment centers. Product prices are tax-inclusive; however, additional customs duties or import taxes may apply in your country and are the customer's responsibility.

Yes. Once your order ships, we will send a shipping confirmation email with a tracking number. Please allow up to 48 hours for tracking updates to become active. You can follow the shipment through our Order Tracking page. If an order is split into multiple shipments, separate tracking numbers may be provided.

Yes. We offer a 30-day return period from the date tracking shows the order as delivered. Items must be unused, unworn, unwashed, in original packaging, with all tags and labels intact. Please contact us before returning an item; unauthorized returns may be refused. Customers normally pay return shipping unless the item is defective, damaged, or incorrect. Exchanges are available within the 30-day return period, subject to availability.

Customers in the United Kingdom and EEA also have a legal right to notify us of withdrawal within 14 days of receiving the order; after notification, there are an additional 14 days to return the item, subject to applicable eligibility requirements.

Please contact us within 48 hours of delivery and include photos plus your order details. For defective, damaged, or incorrect items, we will provide a replacement or refund at no additional cost.

Orders may be canceled within 24 hours of purchase. If you need to change the shipping address, please contact us within 24 hours as well. After that period, we cannot guarantee that a change can be made once processing or dispatch has begun.

Payments are securely processed through Shopify Payments and integrated payment partners using secure checkout infrastructure and SSL encryption. We accept Visa, Mastercard, American Express, Discover, Diners Club, Maestro, UnionPay, Shop Pay, Apple Pay, Google Pay, Klarna, and USDC. Payment details are handled by certified payment processors and are not stored on our servers.

Our customer support team is available Monday–Friday, 9:00 AM–5:00 PM UK Time. Email info@isnib.com or call +44 7451 298773. Saturday and Sunday are closed.